Status : Verified
| Personal Name | Baluyot, Sharn Rosmer |
|---|---|
| Resource Title | The effects of workplace bullying on job satisfaction of the employees of the Commission on Higher Education (CHED) and the Philippine Institute of Volcanology and Seismology (PHIVOLCS) |
| Date Issued | December 2020 |
| Abstract | This study aimed to know the existence and prevalence of workplace bullying in selected government agencies in Quezon City. The paper also aimed to determine the incidences of work-related, person-related, and physically intimidating acts and to know how bullying affects the overall job satisfaction of government employees in terms of promotion, supervision, co-workers, nature of work and communication at work. A mixed method approach was used. The Job Satisfaction survey by Paul E. Spector (1994), and Negative Acts Questionnaire-Revised (NAQ-R) by Einarsen et al. (2009) were utilized. Gathered data were processed through descriptive statistics, cross-tabulations and regression analysis. In addition, a qualitative method was employed through in-depth key informant interviews. A survey was conducted to one hundred seventy-two (172) government employees while key informat interviews were conducted to eight (8) participants. The study revealed that existence and high incidence of workplace bullying in CHED and PHIVOLCS are evident as it was experienced by almost all the respondents and participants. Work-related bullying was the most dominant type of bullying, followed by person-related bullying. Physical intimidating acts had the lowest incidence rate. Workplace bullying had varied effects on aspects of job satisfaction such as promotion, supervision, co-workers, nature of work, and communication. Negative acts have high significant relationship to these job satisfaction facets : promotion (t= -3.85, p <0.000), supervision (t= -6.08, p <0.000), co-worker (t= -4.99, p <0.000), nature of work (t= -3.12, p <0.000), and communication (t= -6.31, p <0.002). This also reflects the negative effects that bullying had caused to the job satisfaction of government employees in different aspects. The most affected facet of job satisfaction is supervision at 0.97, followed by communication at 0.95, co-workers at 0.75, nature of work at 0.44, and the least is promotion at 0 |
| Degree Course | Master of Industrial Relations |
| Language | English |
| Keyword | workplace bullying, job satisfaction, promotion, supervision, co-workers, nature of work, and communication |
| Material Type | Thesis/Dissertation |
Preliminary Pages
4.10 Mb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
Access Permission : Open Access