Status : Verified
| Personal Name | Serrano, Frances Nicole V.; Azaña, Roychelle Trish M. |
|---|---|
| Resource Title | Not the rest of my case: a phenomenological study about the emotional labor of private litigation lawyers in Pampanga |
| Date Issued | 30 June 2026 |
| Abstract | Emotional labor in the legal profession remains underexplored, with existing research focusing predominantly on other service professionals. Despite the common portrayal of lawyers as detached and rational, litigation lawyers regularly engage in emotional labor as they navigate high-stakes client interactions, emotionally charged cases, and adversarial courtroom proceedings, particularly within the underexplored context of legal practice in the Philippines. This study examines how private litigation lawyers in Pampanga perceive, experience, and manage emotional labor in their professional practice, focusing on its meanings and influence on their professional identity, well-being, and coping strategies. Through a qualitatively driven mixed-methods design, this study utilized the Interpretative Phenomenological Analysis (IPA) approach alongside a quantitative scale. The sample consisted of twelve (12) private litigation lawyers with at least three (3) years of litigation experience drawn from the province’s four (4) legislative districts. This study reveals that emotional labor for private litigation lawyers functions as a career-long demand where situational factors reshape both professional identity and personal well-being, requiring continuous adaptation through individual, relational, and institutional coping strategies. These findings underscore the urgent need for legal institutions, law schools, and mental health professionals to dismantle the culture of normalized emotional suppression and develop responsive and culturally grounded interventions. This study aligns with Sustainable Development Goals 3 and 16 by addressing the mental health and well-being of litigation lawyers while also contributing to the improvement of institutional practices within the legal profession and justice system. |
| Degree Course | Bachelor of Arts in Applied Psychology |
| Language | English; Filipino |
| Keyword | phenomenological study; emotional labor; litigation lawyers |
| Material Type | Thesis/Dissertation |
Preliminary Pages
930.91 Kb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
Access Permission : Open Access