Status : Verified
Personal Name Mararac, Caren Cyel G.
Resource Title A case study on environmental factors affecting user traffic at the College of Arts and Letters library
Date Issued May 2015
Abstract Many factors need to be present in a specific library environment to achieve maximum efficiency in meeting its users' needs. Several other factors influence the users' intention to enter and stay in the library. This study focused on the environmental factors affecting user traffic at the College of Arts and Letters Library.

This study sought to determine (1) the environmental characteristics of the CAL Library which affect the learning of its users (2) how these environmental characteristics affect library usage and (3) identify means to make the CAL Library more conducive to users.

Fifty-eight respondents who have visited and stayed at the College of Arts and Letters Library were surveyed. The respondents were asked to answer a survey questionnaire containing the following needed information: (1) profile of the respondents (2) library usage (3) users' perception towards the environmental factors of the library (4) users' assessment of the CAL library (5) comments and suggestions to consider for improvement.

An interview with the licensed librarians of the College of Arts and Letters was also conducted to obtain credible information and insights which are deemed crucial in this study. Moreover, a focus-group discussion was facilitated to acquire a free-flowing exchange of beliefs, perceptions, views, and opinions, on the matter at hand.

Despite the physical/environmental difficulties identified by the librarians, most respondents agreed that space allocation, presence of ample furniture and equipment, arrangement of tables and chairs, presence of cooling devices, and thermal comfort are the most common factors that affect user traffic. Likewise, factors such as noise level and approachability of library personnel-both of which could be considered psychosocial factors rather than purely physical/environmental-were considered by more than half of the respondents influential. However, at the end of the study, accomplishment of activities or tasks still ran
Degree Course Bachelor of Library and Information Science
Language English
Keyword Use studies; Library use studies; Environmental factors; College of Arts and Letters library
Material Type Thesis/Dissertation
Preliminary Pages
276.59 Kb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
 
Access Permission : Open Access