Status : Verified
Personal Name Arispe, Michelle B.
Resource Title An impact evaluation through user perception of the computer tutorial program of the Quezon City Public Library (QCPL)
Date Issued October 2012
Abstract This study is a response to the insufficient utilization and implementation of the Computer Tutorial program of the Quezon City Public Library (QCPL). An impact evaluation of the program was performed through the graduates of the program and the non-participant library users. The two (2) groups of respondents were representative of the QCPL Main Library and six (6) branch libraries, namely, those in Cubao, Greater Project 4, Lagro, Novaliches, Roxas, and Project 8. Following a research framework that incorporates a simplified logic model used by the U.S. IMPACT studies and perception model, the study ultimately assessed the respondents' value for computer literacy and its implications on the Computer Tutorial.

One-on-one interviews were done with 21 graduates of the Computer Tutorial and 83 non-participant library users using two (2) different interview schedules. Particularly, the study aimed to determine the impact of the program on its graduates in terms of outcome indicators formulated by the U.S. IMPACT studies: civic engagement, e-commerce, education, e-government, health, employment, and social inclusion. Further, the study identified the sources of computer literacy skills of the non-participant library users and their practical application of these skills. From these assessments of the two (2) groups of respondents, their value for computer literacy skills was determined using the pragmatic evaluative approach to information.

Using standard deviation and measurement of frequency to analyze quantitative data and open coding and thematic coding to organize qualitative data, the study found the following: The graduate of the Computer Tutorial perceived only a slightly above average impact, or 3.048, taking that 5.00 indicates a very high impact, 3.00 indicates average impact, and 100 indicates very low or no impact. This suggests that the graduates have only applied the coverage of the program to an average extent.

Meanwhile, the library users' source
Degree Course Bachelor of Library and Information Science
Language English
Keyword Computer literacy; Quezon City; Quezon City Public Library
Material Type Thesis/Dissertation
Preliminary Pages
676.24 Kb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
 
Access Permission : Open Access