Status : Verified
| Personal Name | Daquioag, Renz Annika B. |
|---|---|
| Resource Title | Technology-supported hospital food service system: health service providers perspective |
| Date Issued | 10 January 2025 |
| Abstract | Hospital food service has primarily turned its attention to automated kitchen equipment, focusing on enhancing effective and safe food utilization and improving food quality. However, successful implementation of automation would require a resolution of some organizational and operational obstacles. The technology acceptance model (TAM) was utilized to examine the relationship of safety, security, efficiency, and maintenance on personnel adaptability, patient satisfaction, and the need to invest based on the respondents’ perception of automated kitchen equipment. For this study, the data obtained was analyzed using a quantitative descriptive and correlational approach derived from a survey of fifty-seven (57) dietitians, cooks, and food servers working at the Nutrition and Dietetics Department (NDD) of East Avenue Medical Center (EAMC). Results indicate a high correlation between independent variables and dependent variables. Mean scores are high, and standard deviations are low for safety and security factors. Automation is associated with safety and security and a motivation to adopt technology. An important factor is efficiency. Respondents agree that automated kitchen equipment simplifies operations, speeds up processes, and improves food handling to meet patient satisfaction. Maintenance has a mixed view; it is considered an important factor, yet challenges in cleaning, repair, and expenses will likely inhibit adoption. Addressing this by procuring well-designed automated kitchen equipment with easy self-cleaning mechanisms and proper training will increase the chances of maximizing the use of automated systems in hospital food services. |
| Degree Course | Master of Technology Management |
| Language | English |
| Keyword | Automated kitchen equipment; Technology adoption; Personnel adaptability; Patient satisfaction; Safety; Security; Equipment efficiency; Equipment maintenance; Hospital food service |
| Material Type | Thesis/Dissertation |
Preliminary Pages
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Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
Access Permission : Open Access