Status : Verified
Personal Name Baluyot, Jon David Vincent B.
Resource Title Assessment of knowledge management practices in a barangay in Quezon City
Date Issued 14 January 2025
Abstract This study examines KM practices in a barangay in QC, focusing on their role in enhancing governance and addressing community challenges. As the smallest administrative units in the country, barangays operate within diverse socio-political, geographic, and resource contexts that create unique challenges and opportunities for KM implementation. The research explores KM processes—knowledge creation, storage, sharing, and application—alongside technology integration to evaluate their impact on governance efficiency, decision-making, and service delivery.

The findings reveal systemic inefficiencies, including inadequate documentation, fragmented storage systems, limited knowledge-sharing mechanisms, and inconsistent knowledge application. These challenges are compounded by resource constraints, minimal technology adoption, and underutilized IT personnel, which hinder the barangay's ability to scale KM practices. Despite these barriers, individual staff initiatives and openness to digitization emerge as promising starting points for improvement.

By identifying critical gaps and proposing evidence-based strategies—such as formalizing documentation protocols, implementing dual storage systems, fostering knowledge-sharing practices, and investing in technology and capacity-building—this study underscores KM's transformative potential in achieving sustainable development, enhancing transparency, and strengthening community resilience.
Degree Course Master of Technology Management
Language English; Filipino
Keyword Knowledge management; Technology adoption; Public sector
Material Type Thesis/Dissertation
Preliminary Pages
87.33 Kb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
 
Access Permission : Open Access