Status : Verified
Personal Name Espinosa-Pante, Anna Karrel V.
Resource Title The future of thrift banking: an assessment of operational and technology risk management in XYZ Thrift Bank
Date Issued 17 March 2025
Abstract In this digital age, the Philippine banking sector has been increasingly pursuing its initiatives for digital transformation. With this, the need for mature risk management, specifically the Operational and Technology areas, is pivotal to the success of such business endeavors.

The aim of this study is to assess the current state of risk maturity level of a thrift bank, which may potentially influence future strategies, and facilitate in improving operational efficiency and resiliency, risk treatment, effective oversight function of risk management, and digital transformation.

In order to assess this, SWOT Analysis, PEST Analysis, Interview with the Chief Risk Officer and Head of Enterprise Risk, and conduct of survey to Risk Champions are used to better understand the Risk Maturity of Operational and Technology Risk in XYZ Thrift Bank where the study revealed that the bank’s Risk Maturity is at Level 3 (Defined) where risk management is integrated to the business processes, risk ownership is assigned and risk management activities are launched simultaneously.

As XYZ Thrift Bank moves toward digital transformation, the operational and technology risk management must be able to collaboratively function with the bank’s digital transformation initiatives in order to support the potential risks that may arise from the bank’s digital pursuits. A Technology Roadmap for Operational and Technology Risk Maturity aims to ensure that thrift banks can improve its level of risk maturity while navigating through the complexities of digital transformation by the enhancement of current operational and technology risk activities and practices, and adopting emerging technologies for risk automation processes and implementing continuous improvement on risk tools, evaluation and pro-active work on risk sources.
Degree Course Master of Technology Management
Language English
Keyword Technology risk management, Thrift bank, Risk management, Banking
Material Type Thesis/Dissertation
Preliminary Pages
123.65 Kb
Category : P - Author wishes to publish the work personally.
 
Access Permission : Limited Access