Status : Verified
| Personal Name | Tabaquin, Kathryn Louise M. |
|---|---|
| Resource Title | From identification to access: a technology foresight roadmap for QCID as Quezon City's digital access layer |
| Date Issued | 7 May 2026 |
| Abstract | This project examines how the Quezon City Citizen ID (QCID) can evolve from an identity credential and registry mechanism into a foundation for integrated digital service access. While the QCID already exists in physical and digital forms and is connected to Quezon City's broader digital service environment, the study identifies a continuing identity-to-access gap: service access remains affected by platform fragmentation, service-specific validation, and the absence of a clearly defined Digital Access Layer. Using a qualitative and foresight-oriented methodology, the study reviews literature on digital identity, public sector digital transformation, interoperability, and technology roadmapping. It then assesses the current QCID-enabled digital ecosystem, analyzes emerging trends and access risks, and develops a phased strategic roadmap. The proposed roadmap recommends near-term foundations, medium-term integration, and long-term institutional positioning to support QCID-enabled access. The study argues that the main reform is not an app-centered rollout, but the development of a governance, data, process, and platform layer that connects identity to authentication, eligibility, service routing, and transaction visibility across Quezon City's service ecosystem. |
| Degree Course | Master of Technology Management |
| Language | English |
| Keyword | Identity systems; Local government; Public service delivery; Interoperability; Strategic roadmap; Technology foresight; Digital access layer; QCID; Quezon City; E-government; Digital identity |
| Material Type | Thesis/Dissertation |
Preliminary Pages
69.87 Kb
Category : F - Regular work, i.e., it has no patentable invention or creation, the author does not wish for personal publication, there is no confidential information.
Access Permission : Open Access